Colours 

​I make every effort to display the colours of my products as accurately as possible.

However, as the actual colours you see will depend on your monitor, I can not guarantee that your monitor’s display of any colour will be accurate.

Lost or damaged 

Adeline Meilliez take the responsibility for parcels damaged during shipping. If any item arrives damaged please contact me immediately and keep the item and packaging used. Please photograph the damaged item and email me, I will discuss options : adeline.meilliez@yahoo.fr. Please wait for our instructions before returning the item to me.

 

If parcels go missing or are returned as unclaimed – because the address you provided was incorrect or inaccessible, or because you didn't collect the parcel from a delivery depot in time – additional payment will be required to arrange a second shipping.

Import Tax : Adeline Meilliez does not take any responsibility of any import taxes that may incur when orders arrive at the destination country. It is solely the responsibility of you, the customer, to pay for these charges.

 

Returns Policy 

All prints sold by Adeline Meilliez are unique prints. If however you have any problems with your order, or you'd like to cancel an order, please get in contact as soon as possible so we can arrange the return of your artwork(s). If you're returning an order, send it to :

Adeline Meilliez - Lucy Lameckstrasse 44, 2te POrtal, 3 OG Links, 12049 BERLIN.

We do not accept responsibility for loss or damage to returned goods while in transit. If you return an order by post, please use a tracked parcel delivery or courier service. 

 

Refunds Policy 

In the unlikely event that you are not satisfied with your artwork(s), you can cancel your purchase and receive a full refund (minus P&P charges). To qualify for a refund, the print(s) must be sent back to Adeline Meilliez in their original condition and protective packaging within 14 days of receiving your order. These terms and conditions do not affect your statutory rights as a consumer.